Loss Prevention
Companies are moving towards a digital platform to prevent, track and report incidents. Don’t let the effects of theft and damaged products diminish your business’ potential. We embodied the concept into a concrete and customized tablet application.
Task
To develop an application that will replace the paper-based case reporting solution of the internal/external thefts, slips and falls and robberies. The current paper solution is lengthy and difficult to trace the history of a specific incident.
Client requirements:
- Finding products by scanning the barcodes and allowing text search
- Attaching photos, videos and PDF files
- Exporting the report as a PDF file for printing
- Splitting the users into three levels: Colleague, Manager, and Admin. Each of the users will have predetermined rights in the application
- Access to the application using Azure Active Directory
- Availability of incident history, filtering by business and naming incidents
Solution
The app was developed for iPads supporting iOS 11 and later using Azure Active Directory. This AD is used for user management, authorization, and authentication. Based on user groups in AD, it is possible to divide the users according to the necessary functionalities of each user and thus it sets the different user rights in the application. The solution runs on a Microsoft SQL database by taking product information from the client systems as well as storing information. This is processed by the backend we create, as the application communicates with the backend using the Microsoft app service (API). As well, if the device is offline, the incident remains stored in the local database that will be synchronized with the Azure database once the device is re-connected to the internet again.
This iPad application provides users the ability to login and create/view/edit Loss Prevention case incident reports. The previous method required LP users to manually enter the goods involved in the incident into an online form. However, with this application users are able to scan items by their UPC codes using the iPad’s camera and add them to the incident report. In addition to scanning, users are able to attach images, videos, and documents to the reports while creating or editing them. The application also incorporates users roles which define the actions of what the users can perform on the application.
next app
Besides Loss Prevention app, we also created an application portal integrating business intelligence tool, Loss Prevention and the Store Walk application. The Store Walk application is related to the store’s cleanliness and order for the second phase of the whole project.
Benefits
-
User account
Control your account
-
Scan barcodes
Retrieve information
-
search records
Create and modify them
-
Attachment
Attach photos, videos and PDFs
-
Store data
In a centralised location
-
Efficiency
Increased employee’s efficiency
Reference
-
“adastra.one team designed a mobile application for loss prevention purpose as requested by our company ( a global retail enterprise) to keep track of the Slip, Fall and Arrest records. This application allows users to capture the incident electronically with the ability to take pictures, videos and scan barcodes. It also centralized maintenance of the case on the cloud, beyond the initial capture, for central reporting and auditing. The collaboration with the adastra.one team shown as an example of good practice. They provided great support and were more than willing to adjust their resources to best match our needs. At the end, I would like to thank the team for their great support and efforts toward this project delivery.”
Results
-
Time saving
Saving up to 60% of your employees’ time compared with paper-based solution.
-
Increasing efficiency
Thanks to detail data analysing by business intelligence tool, loss prevention managers can receive organized and statistical reports from the system. It greatly helps with optimising loss prevention strategy and decision-making.
-
Elimination mistakes
Reports have significantly higher accuracy compared to error-prone paper solution.